![]() First, we need to recognize its value and determine how to engage patients in this valuable service. We have a great deal of work to do in order for telehealth to be successfully used as part of our clinical care. How will telehealth change the clinical care landscape? Wouldn’t it be great to be able to have a greater reach to areas that do not have care available? This is what will drive the needed change and improve the way we deliver care. We need to be able to more effectively troubleshoot patient needs without taking a tremendous amount of non-billable time to rectify. We have children who need to be in the classroom. This means that we will be serving younger adult recipients who have both work and life demands that make follow-up more challenging. We also know that we need to implant our adult patients sooner to reduce the cognitive impact of hearing loss. ![]() We need to continue to shape our protocol and streamline our service without sacrificing quality care. For example, we cannot continue to bring in new patients and manage our existing ones well with the time, space and staff that we have. As we all examine our programs, I am sure we can all agree that our pre-COVID and current models are not sustainable if we want to grow our practices and meet the needs of the many individuals who could benefit from implantable technology. The global environmental change has “encouraged” us to step out of a box we knew we already needed to leave. How has the current global environment changed the way you deliver care? Lastly, Remote Check allows both the recipient and provider the opportunity to troubleshoot, monitor and manage patients’ care in the comfort of their own homes. Cochlear Link has been an extremely valuable tool that improves our clinic efficiency and offers seamless service in a timely manner. Therapy materials also enhance patients’ aural rehabilitative process for those who cannot attend rehabilitative services or as a supplement to those that are receiving rehabilitation from our center.įriendly user manuals, online videos and Smart Apps further empower patients to have autonomy through troubleshooting help, tracking use, finding processors and accessing accessories independently. ![]() Outside of direct patient support from our Cochlear team, the website and YouTube videos offer additional educational opportunities to support patients along their entire cochlear implant journey. What Cochlear resources or services do you and your patients find most helpful during their cochlear implant journey?Ĭochlear offers a plethora of educational opportunities for both our staff and our patients. Approximately 20 years ago, the hospital our practice was affiliated with contacted us to develop a cochlear implant program in order to offer the continuum of care from childhood through seniors. I had an opportunity to work in the field of pediatric audiology for several years early in my career before transitioning to serving all ages as part of an ENT practice. I quickly learned that audiology was a better fit for me. What initially drew you to field of audiology and working with hearing implants?Īs part of a high school off-campus placement, I was placed with a speech language pathologist who had a full caseload of children with hearing impairment. Remote Check will be commercially released later this year. GBMC is participating in the Controlled Market Release of Remote Check which received expedited FDA clearance in April 2020. Regina Presley,Senior Cochlear Implant Audiologist at the Presbyterian Board of Governors Cochlear Implant Center of Excellence in the Greater Baltimore Medical Center (GBMC), encourages change toward virtual patient care through her recent Remote Check experience.
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